Expect to be taken seriously
Respect is at the core of Good Sleepers business. Without respect there is no trust, without trust there is no empowerment, without empowerment there is no progress. Respect isn’t just a question of politeness. It comes in many shapes and forms: Respect of individualities, needs, feelings, limitations, strengths, boundaries, engagements, identities, time, etc.
Viability is a key element in the advice I give to my clients. It is very important for me that all guided actions and situations are viable. In other words, they must have all the attributes to be durable . When a situation is modified, I believe it must be modified in a sustainable manner or it is doomed to fail under pressure.
Integrity is the glue to any high level customer services. It is one of the most important work ethics to implement. It incorporates:
- Honesty: I shall only work within the boundaries of my capabilities and never take advantage of a client’s vulnerability.
- No-judgement: All adults parent with the best of their knowledge and abilities. Everybody is different and will not be judged for not coping or finding themselves in difficulties.
- Consideration and courage: these two values go hand in hand. They are both absolutely necessary in the efficiency of a human centred improvement process.
- Confidentiality: Every conversation and piece of information collected is safe and remains confidential unless the client explicitly agrees to share information.
Diligence is the art of being aware of the elements that could have an impact on the success or the failure of a project. Diligence isn’t just an attention to details. It is a constant situation reassessment, a necessity in the efficient unfolding of a trouble shooting process. Diligence is also a duty towards individuals to raise their awareness of any physical or emotional risk that could compromise them.
Collaboration is very important to the good running of good sleepers’ services. It is the essence of any strong and durable partnership. This alliance is only possible with the presence of mutual respect, and the elements of integrity (honesty, no-judgement, Consideration, courage and confidentiality).
Expect durable results: transformed children and adults
Expect to be guided.
Isabelle Edmondson is a consultant, not a coach.
- A consultant is an expert in the subject matter. A client relies upon a consultant to analyse a situation, understand the problem, then present an expert opinion and provide a solution.
- A coach engages with clients in a thought-provoking and creative process that inspires them to maximize their potential. A coach is not necessarily an expert in the subject matter covered.
Although you will find Isabelle has a high level of empathy and coaching skills, the nature of Good Sleepers’ services is a consultancy. Isabelle Edmondson’s field of expertise is the resolution of paediatric sleep difficulties linked to behaviour, bad habits, and parenting challenges. Rachel Potter is a BACP registered child and adolescent psychotherapeutic counsellor. She supports and supervises Isabelle Edmondson in her consultancy to parents.
Expect a process
To rectify a crisis situation, expect a trouble shooting process:
- Expect a constant flow of questions to help identify amongst others the context of the situation, the difficulties at hand, the problem(s) to be solved , the parents and childrens’ natures, strengths and limitations, the family dynamics, the parental attachment styles etc.
- Expect a series of explanations (related to the context of the situation) to help the parents understand : where their child stands in terms of development – what affects their child sleep – what their child can and can’t do – What the problems are and how to fix them, etc.
- Expect homework! Whatever the stage of the process. You will be given homework-like tasks to be implemented after your consultation. They will be practical and accessible, tailored to your child’s needs and development . Sometimes and especially for toddlers, school children and teenagers, the tasks will seem unrelated to sleep but they will serve a purpose of parenting foundation vital to the achievement of a good sleeping habits.
Expect to be stepping out of your comfort zone, a fraction at a time.
There is always some comfort in the stability of a situation, however bad it is. Change means stepping out of that “uncomfortable” comfort zone. The fear of change is something very real and it affects even the strongest of characters. My job is to help you identify what changes need to be made in your and your child’s life, and help you implement them in safety (emotional and physical) without loosing your values, your identity or your beliefs.